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If you run into a problem, have a feature request, or have a question that is not answered in the documentation, the support form is the fastest way to reach the ChatCache team.
Before submitting a request, check the FAQ — it covers the most common questions about export formats, browser support, data privacy, selective export, and account requirements. You may find an immediate answer there.

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Submit a request

Use the support form for any of the following:
  • Bug reports — something is not working as expected
  • Feature requests — a format, option, or workflow you would like to see added
  • Support questions — anything not covered in the documentation
Submit a request

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Other resources

  • FAQ — answers to common questions about ChatCache
  • Privacy overview — details on how your data is handled, what is stored locally, and what leaves your device