ChatCache Support

Tell us what broke, what is missing, or what would make exports better.

Use this page for bug reports, feature requests, support questions, and Chrome Web Store follow-up. It feeds the same feedback queue as the extension, without sending users to an external form.

First-party support

Tell us what needs attention.

Bug reports, feature requests, export issues, and questions go to the same feedback system used by the extension.

What kind of help do you need?

Do not paste sensitive conversation text. For export bugs, a short description and the format you used is enough.

Permissions used

  • activeTab - exports only run against the tab you explicitly act on.
  • scripting - reads supported ChatGPT pages and enables Selected Messages checkboxes.
  • downloads - saves exported files when you click Download.
  • Host access is limited to chatgpt.com, chat.openai.com, and the ChatCache API.

Expected response path

If you include an email, we can follow up when we need more detail. Product feedback without an email is still reviewed and grouped by theme.